Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Experience the future of skincare with our 7-Color LED Face & Neck Mask, designed to rejuvenate, restore, and enhance your skin’s natural beauty — all from the comfort of your home. Combining cutting-edge light therapy technology with your skin’s own regenerative processes, this mask delivers professional-grade results without invasive treatments.
7 Lights — 7 Targeted Treatments
Each light color targets a specific skin concern, giving you a fully customizable skincare solution tailored to your unique needs.
The Science Behind the Glow
Clinically proven LED phototherapy uses non-invasive, low-level light energy to activate skin cells, improve circulation, and accelerate natural healing processes. By stimulating mitochondria, it increases ATP production — the energy source for healthy, youthful skin — while encouraging collagen synthesis for firmer, smoother skin.
Safe, Comfortable & Suitable for All Skin Types
Crafted from premium, skin-safe materials, the mask fits comfortably on your face and neck, delivering light therapy evenly across both areas. No harsh chemicals, no irritation — just pure light energy, safe for even sensitive skin.
How to Use
Recommended Use
What’s Included
Specifications
Contraindications
Advanced technology. Visible results. NEYROZEN — where beauty meets innovation.
Advanced LED Face & Neck Mask – Science-Powered Beauty Transformation
Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Where do you ship from
We ship from warehouses located in the United States, European Union, Canada, Australia, and China. Orders are automatically sent from the warehouse closest to you to reduce delivery times.
Do you ship worldwide
Yes! We offer worldwide shipping from our warehouses in the USA, Europe, Canada, Australia, and China. Shipping is free for all orders over $50 USD.
How long does delivery take
Delivery usually takes 5–12 business days, depending on your location. We always ship from the nearest warehouse to ensure the fastest delivery possible. A tracking number is provided with every order.
Is shipping free
Yes — shipping is free for all orders over $50 USD. For smaller orders, the shipping cost is calculated at checkout.
What is your return policy
You have 30 days to return any product. If you're not satisfied for any reason, simply contact us — we'll offer a full refund or send a replacement. No questions asked.
Do your products come with a warranty
Absolutely. All NeyroZen products are backed by a 1-year warranty. If a product stops working within that time, we will replace it free of charge.