Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Drift into deep, restorative sleep with the SmartSleep™ mask — a fusion of advanced sleep technology and ultimate comfort. This wireless sleep mask blocks out light completely while delivering soothing audio through built-in Bluetooth headphones. Ideal for meditation, travel, naps, and nighttime use.
Crafted with breathable materials and soft memory foam, the ergonomic design ensures a perfect fit without pressure on the eyes or ears. Enjoy uninterrupted rest with up to 10 hours of battery life — enough for a full night of peaceful sleep.
Bonus Included – Meditation Guide
With every purchase, receive a beautifully designed digital meditation guide featuring curated playlists and sessions to help you sleep better, reduce stress, and feel more balanced. Delivered right after your order.
Specifications:
Why You'll Love It:
SmartSleep™ – Intelligent Sleep Mask with Built-in Bluetooth Headphones + Free Meditation Guide (Digital Bonus)
Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Where do you ship from
We ship from warehouses located in the United States, European Union, Canada, Australia, and China. Orders are automatically sent from the warehouse closest to you to reduce delivery times.
Do you ship worldwide
Yes! We offer worldwide shipping from our warehouses in the USA, Europe, Canada, Australia, and China. Shipping is free for all orders over $50 USD.
How long does delivery take
Delivery usually takes 5–12 business days, depending on your location. We always ship from the nearest warehouse to ensure the fastest delivery possible. A tracking number is provided with every order.
Is shipping free
Yes — shipping is free for all orders over $50 USD. For smaller orders, the shipping cost is calculated at checkout.
What is your return policy
You have 30 days to return any product. If you're not satisfied for any reason, simply contact us — we'll offer a full refund or send a replacement. No questions asked.
Do your products come with a warranty
Absolutely. All NeyroZen products are backed by a 1-year warranty. If a product stops working within that time, we will replace it free of charge.