Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Aging, stress, and environmental damage can take a toll on your skin, especially in delicate areas like the neck and face. The 7-Color LED Neck & Face Beauty Device offers a professional-grade skincare solution, combining light therapy, EMS microcurrent, vibration massage, and warm therapy to help you achieve a lifted, firmer, and more youthful look.
With three treatment modes and seven LED light colors, this device works to deep-clean pores, tighten skin, reduce fine lines, improve elasticity, and boost circulation. Designed for daily skincare enhancement, it helps you get spa-quality results at home in just 5 minutes per session.
Reclaim firmer, younger-looking skin with just a few minutes of daily care using advanced LED, EMS, and thermal technology.
7-Color LED Neck & Face Beauty Device – Lift, Firm & Rejuvenate
Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Where do you ship from
We ship from warehouses located in the United States, European Union, Canada, Australia, and China. Orders are automatically sent from the warehouse closest to you to reduce delivery times.
Do you ship worldwide
Yes! We offer worldwide shipping from our warehouses in the USA, Europe, Canada, Australia, and China. Shipping is free for all orders over $50 USD.
How long does delivery take
Delivery usually takes 5–12 business days, depending on your location. We always ship from the nearest warehouse to ensure the fastest delivery possible. A tracking number is provided with every order.
Is shipping free
Yes — shipping is free for all orders over $50 USD. For smaller orders, the shipping cost is calculated at checkout.
What is your return policy
You have 30 days to return any product. If you're not satisfied for any reason, simply contact us — we'll offer a full refund or send a replacement. No questions asked.
Do your products come with a warranty
Absolutely. All NeyroZen products are backed by a 1-year warranty. If a product stops working within that time, we will replace it free of charge.