Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Bring professional skincare and scalp therapy home.
Tired of breakouts, dull skin, or hair thinning? The NeyroZen™ High-Frequency Wand offers a powerful at-home solution trusted by beauty professionals. Using safe, targeted high-frequency electrotherapy, it penetrates deep beneath the skin to stimulate healing, improve circulation, kill acne-causing bacteria, and even support hair growth.
Comb Tube – Stimulates blood flow in the scalp to encourage stronger, thicker hair and reduce shedding
Mushroom Tube – Ideal for larger facial areas; improves circulation, elasticity, and radiance
Bent Spot Tube – Targets acne and pimples with germicidal ozone
Spoon Tube – Smooths fine lines around eyes and lips, improves dark circles and puffiness
Through a glass electrode, high-frequency current produces oxygen-rich ozone that delivers antibacterial, anti-inflammatory, and collagen-boosting effects. This process:
Kills acne-causing bacteria
Reduces inflammation, redness, and puffiness
Minimizes pores and smooths skin texture
Boosts lymphatic drainage and cell metabolism
Helps fade dark spots and even skin tone
Stimulates hair follicles for regrowth
Promotes anti-aging by improving elasticity
Just 10 minutes per session, 3 times a week delivers visible results in as little as two weeks.
Crafted from durable fiberglass and medical-grade ABS plastic, the wand is safe, lightweight, and easy to use. Plug it into any standard outlet (100–240V), choose the right attachment, and enjoy spa-quality results at home.
1 × Insulated High-Frequency Wand with Wire
1 × Comb Electrode
1 × Mushroom Electrode
1 × Bent (Spot) Electrode
1 × Spoon (Tongue) Electrode
Instruction Manual
Power: 10W
Voltage: 100–240V, 50–60Hz
Material: ABS plastic + Glass
Package Size: 28 × 21 × 6 cm
Plug Type: EU or US standard (based on region)
Women and men aged 25+
People struggling with acne, dark spots, wrinkles, or sagging skin
Postpartum moms or anyone experiencing hair thinning
Anyone who wants visible skin and scalp results without expensive salon visits
NeyroZen™ High-Frequency Skin & Hair Therapy Wand – 4-in-1 Anti-Aging, Acne & Hair Regrowth Solution
Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Where do you ship from
We ship from warehouses located in the United States, European Union, Canada, Australia, and China. Orders are automatically sent from the warehouse closest to you to reduce delivery times.
Do you ship worldwide
Yes! We offer worldwide shipping from our warehouses in the USA, Europe, Canada, Australia, and China. Shipping is free for all orders over $50 USD.
How long does delivery take
Delivery usually takes 5–12 business days, depending on your location. We always ship from the nearest warehouse to ensure the fastest delivery possible. A tracking number is provided with every order.
Is shipping free
Yes — shipping is free for all orders over $50 USD. For smaller orders, the shipping cost is calculated at checkout.
What is your return policy
You have 30 days to return any product. If you're not satisfied for any reason, simply contact us — we'll offer a full refund or send a replacement. No questions asked.
Do your products come with a warranty
Absolutely. All NeyroZen products are backed by a 1-year warranty. If a product stops working within that time, we will replace it free of charge.