Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Everyone dreams of smooth, firm, and radiant skin without frequent visits to beauty salons. The LED Face & Neck Mask is an innovative solution for safe and effective skin rejuvenation from the comfort of your home. Using advanced 7-color light therapy, this mask targets signs of aging, improves skin texture, fights acne, and evens out skin tone.
How Does the LED Mask Work?
The technology behind LED therapy involves the use of light waves at different wavelengths to stimulate cellular activity. Each wavelength penetrates the skin at a specific depth, triggering biochemical processes that promote regeneration and rejuvenation. Under the influence of LED light, the transfer of hydrogen ions within the mitochondria increases, enhancing ATP production—the primary source of cellular energy. This boost allows the skin to repair itself, reduce inflammation, and produce more collagen and elastin.
Unlike traditional treatments, LED therapy works without heat, making it completely safe for all skin types. It delivers powerful results without irritation, redness, or downtime.
7 Colors – 7 Solutions for Your Skin
Each light color offers unique benefits, allowing you to customize your skincare routine based on your needs:
How to Use the LED Mask?
For optimal results, use the mask 2–3 times per week depending on your skin condition. A full treatment course typically lasts 4 to 6 weeks, followed by maintenance sessions once a week.
Who Can Benefit from the LED Mask?
This mask is perfect for anyone looking to improve their skin’s health and appearance, including those who:
Contraindications
While the LED mask is generally safe, it is not recommended for use if you have:
Safe & Clinically Proven
The LED mask offers a non-invasive, irritation-free skincare method with no side effects or downtime. It’s safe for all skin types and can be used year-round. The built-in 20-minute timer ensures the optimal treatment time, automatically turning off the mask after each session.
Your Personal Skincare Specialist at Home!
The LED Face & Neck Mask is more than just a beauty gadget—it's a professional skincare device designed to keep your skin healthy, youthful, and glowing. Invest in your skin and enjoy salon-quality results without leaving your home. Treat yourself today!
LED Face & Neck Mask – 7-Color Light Therapy for Skin Rejuvenation
Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Where do you ship from
We ship from warehouses located in the United States, European Union, Canada, Australia, and China. Orders are automatically sent from the warehouse closest to you to reduce delivery times.
Do you ship worldwide
Yes! We offer worldwide shipping from our warehouses in the USA, Europe, Canada, Australia, and China. Shipping is free for all orders over $50 USD.
How long does delivery take
Delivery usually takes 5–12 business days, depending on your location. We always ship from the nearest warehouse to ensure the fastest delivery possible. A tracking number is provided with every order.
Is shipping free
Yes — shipping is free for all orders over $50 USD. For smaller orders, the shipping cost is calculated at checkout.
What is your return policy
You have 30 days to return any product. If you're not satisfied for any reason, simply contact us — we'll offer a full refund or send a replacement. No questions asked.
Do your products come with a warranty
Absolutely. All NeyroZen products are backed by a 1-year warranty. If a product stops working within that time, we will replace it free of charge.