Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Dreaming of a perfectly sculpted, youthful V-shaped face without invasive treatments? The V-Face Lifting Device is your at-home solution for facial contouring, skin tightening, and rejuvenation. Combining advanced EMS (Electric Muscle Stimulation), soothing heat therapy, and multi-color LED skincare, this device enhances collagen production, improves skin elasticity, and reduces puffiness—all while comfortably hugging your face.
How It Works:
This intelligent face slimmer works by delivering gentle electrical pulses to stimulate facial muscles, mimicking the effects of a professional spa treatment. The 40°C constant-temperature hot compress boosts blood circulation, helping dissolve facial fat and define your jawline, while LED light therapy addresses common skin concerns.
Key Benefits:
Facial Sculpting & Lifting: Deep muscle stimulation tightens skin, reduces sagging, and defines your jawline.
Enhanced Skin Care: Promotes collagen production, enhances elasticity, and improves skin tone.
5 LED Light Therapy Modes:
Red Light (640-650nm): Boosts collagen, improves skin texture, and reduces fine lines.
Green Light (540-560nm): Brightens skin, balances tone, and reduces pigmentation.
Blue Light (40-450nm): Tightens skin and fights acne.
Orange Light (590-600nm): Speeds up metabolism and improves circulation.
Purple Light (380-420nm): Combats acne and reduces scars.
Hot Compress: 40°C constant warmth enhances skin absorption of serums and reduces puffiness.
18 Intensity Levels: Customize your treatment with adjustable power for optimal comfort.
Pulse Massage: Includes electrode patches for targeted muscle stimulation on arms, waist, thihs, and more.
Why You’ll Love It:
What’s Included:
Who It’s For:
Ideal for anyone seeking a non-invasive solution to lift, firm, and rejuvenate their facial contours. Perfect for busy professionals, skincare enthusiasts, and those looking to maintain a youthful appearance effortlessly.
V-Face Lifting Device – Sculpt, Tighten & Rejuvenate Your Face
Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Where do you ship from
We ship from warehouses located in the United States, European Union, Canada, Australia, and China. Orders are automatically sent from the warehouse closest to you to reduce delivery times.
Do you ship worldwide
Yes! We offer worldwide shipping from our warehouses in the USA, Europe, Canada, Australia, and China. Shipping is free for all orders over $50 USD.
How long does delivery take
Delivery usually takes 5–12 business days, depending on your location. We always ship from the nearest warehouse to ensure the fastest delivery possible. A tracking number is provided with every order.
Is shipping free
Yes — shipping is free for all orders over $50 USD. For smaller orders, the shipping cost is calculated at checkout.
What is your return policy
You have 30 days to return any product. If you're not satisfied for any reason, simply contact us — we'll offer a full refund or send a replacement. No questions asked.
Do your products come with a warranty
Absolutely. All NeyroZen products are backed by a 1-year warranty. If a product stops working within that time, we will replace it free of charge.