Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Every day, stress, gravity, and time take a toll on our skin—leading to sagging, fine lines, and a less defined jawline. If you've been searching for a natural, non-invasive way to lift and sculpt your face, this is for you.
The V-Shape Facial Sculpting Massager combines TENS microcurrent, photorejuvenation, and deep tissue massage to help restore youthful contours, tighten skin, and promote collagen production—all in just 10 minutes a day.
Say goodbye to loose skin, puffiness, and fine lines. Regular use helps:
More than just a facial sculpting tool, this device comes with pulse massage patches that can be applied to the back, arms, waist, thighs, and calves—for full-body relaxation and toning.
V-Shape Facial Sculpting Massager – Lift, Tone & Define Naturally
Frequently Asked Questions
Everything you need to know about shipping, returns, and product support at NeyroZen.
Where do you ship from
We ship from warehouses located in the United States, European Union, Canada, Australia, and China. Orders are automatically sent from the warehouse closest to you to reduce delivery times.
Do you ship worldwide
Yes! We offer worldwide shipping from our warehouses in the USA, Europe, Canada, Australia, and China. Shipping is free for all orders over $50 USD.
How long does delivery take
Delivery usually takes 5–12 business days, depending on your location. We always ship from the nearest warehouse to ensure the fastest delivery possible. A tracking number is provided with every order.
Is shipping free
Yes — shipping is free for all orders over $50 USD. For smaller orders, the shipping cost is calculated at checkout.
What is your return policy
You have 30 days to return any product. If you're not satisfied for any reason, simply contact us — we'll offer a full refund or send a replacement. No questions asked.
Do your products come with a warranty
Absolutely. All NeyroZen products are backed by a 1-year warranty. If a product stops working within that time, we will replace it free of charge.